Following the announcement of an investigation into online reviews by the Competition and Markets Authority (CMA), a new survey has found eight out of 10 UK retailers (79%) have no way for customers to publicly rate and review their service online – and a third don’t even have a system in place for public reviews of the products they sell. Meanwhile, a new review app that rewards users for writing genuine and truthful posts with prizes, including free flights, is being launched in Edinburgh at the start of the festivals season.
from Forbes Real Time http://onforb.es/1M6qKsy
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